FAQs Frequently Asked Questions

FAQs

FAQs: Many questions have been asked by our clients and visitors. Below is a small selection of the most frequently recurring ones. If you don’t find the question you’d like to ask, don’t hesitate to contact us — we’re always available to clarify any doubts you may have about the world of fiber optics. And remember, whether it’s a simple question or a suggestion, your opinion matters to us.

Frequently Asked Questions

You can get a fairly in-depth idea by visiting our dedicated websites (CABLE BLOWING MACHINE | FUSION SPLICERS | OTDR) on these topics, where you’ll find plenty of material — including guides, specifications, and videos — as well as almost all data sheets translated into Italian from the original Vendor versions. But the simplest and most complete solution is to contact us.

We have entered into partnership agreements with leading financial institutions specialized in capital goods.

Both long-term rental with final purchase option and leasing are available.
Down payments are generally not required; instead, monthly installments are applied for the duration of the financing, with full-risk insurance coverage included.
And the approval times are calculated in … hours

To learn more, visit the dedicated section

Yes, we offer training courses normally associated with the sale of our products. Here are some of the most common topics

  • Use and maintenance of fusion splicers
  • Splicing technician course
  • Testing and certification of optical links
  • Testing and certification of LAN networks
  • Use and maintenance of cable blowing machines

The courses have a variable duration depending on the topic and the number of participants, and can be held either at our premises or at the customer’s location.

As a rule, we have available:

  • Cable blowing machines for long or short distances
  • Fusion splicers
  • LAN certifiers Cat6a / Cat7 / Cat7a / Cat8
  • Optical certifiers
  • OTDRs in SM and MM versions

We also offer rental with purchase option. If you are satisfied with the equipment, we will discount part of the rental amount from the final purchase price.
The price depends on the equipment and the rental duration.
All the details of the offer are available HERE

The warranty terms depend on the product and the vendor.
In general, all components are covered by a 12-month warranty in accordance with current regulations.
Equipment and instruments have warranty periods of 12, 24, or 36 months. In some cases, it is also possible to obtain an extension of up to 5 years. The best thing to do is to visit the product page and, if in doubt, contact us.

No, generally we are not.

We are a company that sells to its customers throughtraditional methods

However, for some products — a range that is steadily expanding — it is also possible to purchase online, usually at more advantageous prices than traditional sales.

To request after-sales support for a product supplied by us, or for a product from a vendor we represent, simply contact us using the form available in this page indicating in the notes the manufacturer, model, serial number (if available), and as much detail as possible about the issue encountered.

REGISTERED OFFICE

Corso Mortara 22 | 10149 TURIN

HEADQUARTERS
Corso A. Fleming 15 | 10040 Druento, TURIN

24/7 SUPPORT

Customer support service always available

Available 7/24
+39 011 0708 840

BUSINESS HOURS

Online service always available

Mon–Thu | 9:00 AM – 5:00 PM
Friday | 9:00 AM – 1:00 PM